Our client provides subscription-based services for data analysis, meteorological consulting and real-time weather forecasting. They are an independent source that helps their customers feed, fuel and protect the world.
We partnered with our client to perform a Salesforce Org Health Check on an existing Sales & Service Cloud implementation. The Org had become fragmented from the use of multiple suppliers, changes in key stakeholders and an over reliance on platform customisations. On assessment we found that over 60% of the customisation could be refactored to configuration and/or removed from the system with the remaining code standardised by using our trusted coding frameworks. We delivered these changes without impact to the business users, completely streamlining the administration overhead of the Org. We also provided a flexible application support model for delivery of BAU and enhancement requests.
INDUSTRY
-
Meteorology
SOLUTIONS & SERVICES
- Salesforce Consulting
- Org Health Checks
- Custom Development
- Salesforce Configuration
- Salesforce Support
TECHNOLOGIES
- Salesforce Sales Cloud
- Salesforce Service Cloud
